{"id":737,"date":"2022-10-20T13:26:21","date_gmt":"2022-10-20T13:26:21","guid":{"rendered":"https:\/\/ayabank.us\/?page_id=737"},"modified":"2022-10-26T16:26:12","modified_gmt":"2022-10-26T16:26:12","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ayabank.us\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"737\" class=\"elementor elementor-737\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b72aa5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b72aa5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39f8656\" data-id=\"39f8656\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31b81169 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"31b81169\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3474859e elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"3474859e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">FAQs<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3899b6fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3899b6fe\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47066d41\" data-id=\"47066d41\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-145cd2b3 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"145cd2b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e61bc35 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5e61bc35\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have some specific questions witch can help you on our FAQ, also you can always contact us with your specific question and our customer support will reply to you within 24 hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79874a69 elementor-mobile-align-center elementor-tablet-align-center de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-button\" data-id=\"79874a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ayabank.us\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-68d12751\" data-id=\"68d12751\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb31603 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"eb31603\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d622fe108db\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-eb31603\">\n                        <a href=\"#collapse-8c3645e69d622fe108db\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8c3645e69d622fe108db\" aria-expanded=\"true\" aria-controls=\"Collapse-8c3645e69d622fe108db\">\n                            \n                            <span class=\"ekit-accordion-title\">Safeguarded with Leading Banks<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8c3645e69d622fe108db\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-eb31603\" data-parent=\"#accordion-69d622fe108db\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We hold your money with established Financial Institutions, so it\u2019s separate from our own accounts and in our normal course of business not accessible to our partners.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-eb31603\">\n                        <a href=\"#collapse-669fee669d622fe108db\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-669fee669d622fe108db\" aria-expanded=\"false\" aria-controls=\"Collapse-669fee669d622fe108db\">\n                            \n                            <span class=\"ekit-accordion-title\">Audited Regularly<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-669fee669d622fe108db\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-eb31603\" data-parent=\"#accordion-69d622fe108db\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We make sure your money\u2019s secure, and that AYABANK is Financially stable. As we\u2019re not holding your money with our bank, your money isn\u2019t FSCS protected instead we safeguard it.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-eb31603\">\n                        <a href=\"#collapse-e7d030169d622fe108db\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e7d030169d622fe108db\" aria-expanded=\"false\" aria-controls=\"Collapse-e7d030169d622fe108db\">\n                            \n                            <span class=\"ekit-accordion-title\">Regulated around the world<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e7d030169d622fe108db\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-eb31603\" data-parent=\"#accordion-69d622fe108db\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We\u2019re regulated by authorities around the world. This includes the FCA in the UK and FinCEN in the US.<\/p><p>We use third party license and integrated financial services<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-eb31603\">\n                        <a href=\"#collapse-ac3a83e69d622fe108db\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ac3a83e69d622fe108db\" aria-expanded=\"false\" aria-controls=\"Collapse-ac3a83e69d622fe108db\">\n                            \n                            <span class=\"ekit-accordion-title\">Extra-secure Transactions, Data Protection<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ac3a83e69d622fe108db\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-eb31603\" data-parent=\"#accordion-69d622fe108db\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We use 2-factor authentication to protect your account and transactions. That means you \u2014 and only you \u2014 can get to your money.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-576158e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"576158e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8cb70f5\" data-id=\"8cb70f5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-254f2e0 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"254f2e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Regular Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-565bfeaf de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"565bfeaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><a class=\"howToMultipass__link\" href=\"https:\/\/multipass.co\/help-centre\/getting-started\/how-to-open-a-business-account-at-multipass\" data-v-2083d2e6=\"\">Required documents<\/a><\/h3><p>\u00a0<\/p><p>Complete onboarding process<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6905f0f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6905f0f6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-10bb2ee2\" data-id=\"10bb2ee2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c0ea9ef de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"1c0ea9ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d622fe122ca\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-1c0ea9ef\">\n                        <a href=\"#collapse-8c3645e69d622fe122ca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8c3645e69d622fe122ca\" aria-expanded=\"true\" aria-controls=\"Collapse-8c3645e69d622fe122ca\">\n                            \n                            <span class=\"ekit-accordion-title\">What type of Cards AYABANK can offer?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8c3645e69d622fe122ca\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-1c0ea9ef\" data-parent=\"#accordion-69d622fe122ca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>AYABANK Provides Virtual, Plastic\u00a0 &amp; Metal Mastercard Cards for\u00a0 Personal and Business expenses.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-1c0ea9ef\">\n                        <a href=\"#collapse-669fee669d622fe122ca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-669fee669d622fe122ca\" aria-expanded=\"false\" aria-controls=\"Collapse-669fee669d622fe122ca\">\n                            \n                            <span class=\"ekit-accordion-title\">How to activate my Card?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-669fee669d622fe122ca\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-1c0ea9ef\" data-parent=\"#accordion-69d622fe122ca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Both types of cards \u2013 Virtual, Plastic and Metal \u2013 can be activated in your online profile.<\/p><p>Log in to your online profile, go to the \u201cCards\u201d section, find the card you wish to activate and follow the instructions.<\/p><p>If you struggle, please see the detailed instructions below or contact our support.<\/p><h3>Virtual card activation:<\/h3><ol><li>Log into your MultiPass account<\/li><li>Go to the \u201cCards\u201d section<\/li><li>Choose your card and click on \"View card details\"<\/li><li>Memorise the CVC code<\/li><li>Click on the \"Activate card\" button, input the CVC and confirm the operation<\/li><\/ol><h3>Plastic card activation:<\/h3><ol><li>Upon receiving your card by mail, log into your MultiPass account<\/li><li>Go to the \u201cCards\u201d section<\/li><li>Choose your card and click on the \"Activate card\" button<\/li><li>Input the CVC code from the back of your plastic card and confirm the operation<\/li><\/ol><p>For full card activation (to enable contactless payments), a Chip&amp;PIN transaction is required (either ATM withdrawal or POS payment with a PIN).<\/p><h3>Metal card activation:<\/h3><ol><li>Upon receiving your card by mail, log into your MultiPass account<\/li><li>Go to the \u201cCards\u201d section<\/li><li>Choose your card and click on the \"Activate card\" button<\/li><li>Input the CVC code from the back of your plastic card and confirm the operation<\/li><\/ol><p>For full card activation (to enable contactless payments), a Chip&amp;PIN transaction is required (either ATM withdrawal or POS payment with a PIN).<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-1c0ea9ef\">\n                        <a href=\"#collapse-e7d030169d622fe122ca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e7d030169d622fe122ca\" aria-expanded=\"false\" aria-controls=\"Collapse-e7d030169d622fe122ca\">\n                            \n                            <span class=\"ekit-accordion-title\">How can I top up my Card?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e7d030169d622fe122ca\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-1c0ea9ef\" data-parent=\"#accordion-69d622fe122ca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The card can be funded after its activation.<\/p><p>The payment card has its own separate balance and should be topped up before any of the funds can be spent. It cannot be topped up by a transfer from another Financial Institution.<\/p><p>You can fund it from your AYABANK Business Account in seconds.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-1c0ea9ef\">\n                        <a href=\"#collapse-ac3a83e69d622fe122ca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ac3a83e69d622fe122ca\" aria-expanded=\"false\" aria-controls=\"Collapse-ac3a83e69d622fe122ca\">\n                            \n                            <span class=\"ekit-accordion-title\">What card management features can I use in my online profile?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ac3a83e69d622fe122ca\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-1c0ea9ef\" data-parent=\"#accordion-69d622fe122ca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Our cards are designed to be fully managed through the AYABANK Online Platform.<\/p><p>You will be able to perform all the following actions:<\/p><ul><li>Issue new card<\/li><li>View card balance, transaction history, transaction details<\/li><li>Top up card and withdraw funds from card<\/li><li>Activate card<\/li><li>Suspend card<\/li><li>Block card<\/li><li>Replace card<\/li><li>View card details (PAN, expiry date, CVC)<\/li><li>View PIN code<\/li><li>Reset PIN fail count<\/li><li>Change PIN code via the AYABANK account<\/li><li>Change PIN code via ATM (a fee will be applied)<\/li><li>Enable\/disable separate features, such as e-commerce payments (all online payments), contactless payments, ATM withdrawals<\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-1c0ea9ef\">\n                        <a href=\"#collapse-29f40e969d622fe122ca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-29f40e969d622fe122ca\" aria-expanded=\"false\" aria-controls=\"Collapse-29f40e969d622fe122ca\">\n                            \n                            <span class=\"ekit-accordion-title\">I\u2019ve noticed a suspicious transaction on my card, what should I do?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-29f40e969d622fe122ca\" class=\"collapse\" aria-labelledby=\"primaryHeading-4-1c0ea9ef\" data-parent=\"#accordion-69d622fe122ca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If you have noticed a suspicious transaction on your card, first you should suspend\/block your card to prevent further fraudulent use. Then you should contact AYABANK in order to proceed with the investigation.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-1c0ea9ef\">\n                        <a href=\"#collapse-c4cb7f269d622fe122ca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c4cb7f269d622fe122ca\" aria-expanded=\"false\" aria-controls=\"Collapse-c4cb7f269d622fe122ca\">\n                            \n                            <span class=\"ekit-accordion-title\">What should I do if my card is about to expire?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c4cb7f269d622fe122ca\" class=\"collapse\" aria-labelledby=\"primaryHeading-5-1c0ea9ef\" data-parent=\"#accordion-69d622fe122ca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You will receive a notification about the approaching card expiry date and will be advised to order a new card inside your online profile.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-1c0ea9ef\">\n                        <a href=\"#collapse-445184469d622fe122ca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-445184469d622fe122ca\" aria-expanded=\"false\" aria-controls=\"Collapse-445184469d622fe122ca\">\n                            \n                            <span class=\"ekit-accordion-title\">What is 3D Secure? How does it affect online purchases?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-445184469d622fe122ca\" class=\"collapse\" aria-labelledby=\"primaryHeading-6-1c0ea9ef\" data-parent=\"#accordion-69d622fe122ca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>3DS is a security protocol that provides an extra layer of protection for payment card transactions.<\/p><p>It was created to allow a cardholder to authenticate their identity to prevent payment fraud and unauthorised transactions.<\/p><p>All AYABANK Cards are 3D Secure enrolled, meaning that you will sometimes be asked to verify online purchases with your 2FA verification code and a static password that the cardholder sets when ordering a card.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c8edc5b\" data-id=\"c8edc5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33572130 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"33572130\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69d622fe13415\">\n\n            \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-33572130\">\n                        <a href=\"#collapse-8c3645e69d622fe13415\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8c3645e69d622fe13415\" aria-expanded=\"false\" aria-controls=\"Collapse-8c3645e69d622fe13415\">\n                            \n                            <span class=\"ekit-accordion-title\">How to open an account at AYABANK?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8c3645e69d622fe13415\" class=\"collapse\" aria-labelledby=\"primaryHeading-0-33572130\" data-parent=\"#accordion-69d622fe13415\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Our onboarding and account opening process is fully automated, however, real human support is available at any step.<\/p><p>To open Personal or\u00a0 Business Account each applicant has to proceed with online registration on our website at <a href=\"https:\/\/app.ayabank.us\">https:\/\/app.ayabank.us<\/a><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-33572130\">\n                        <a href=\"#collapse-669fee669d622fe13415\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-669fee669d622fe13415\" aria-expanded=\"false\" aria-controls=\"Collapse-669fee669d622fe13415\">\n                            \n                            <span class=\"ekit-accordion-title\">How long does it take to open an account?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-669fee669d622fe13415\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-33572130\" data-parent=\"#accordion-69d622fe13415\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The online registration form will take you around 5-10 minutes to complete and as soon as it is submitted, our Onboarding team will start the initial application review. If all the provided information is correct and sufficient, and no additional information from the client\u2019s side is required, the account can be opened within a day.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-33572130\">\n                        <a href=\"#collapse-e7d030169d622fe13415\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e7d030169d622fe13415\" aria-expanded=\"false\" aria-controls=\"Collapse-e7d030169d622fe13415\">\n                            \n                            <span class=\"ekit-accordion-title\">What information will I need to provide?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e7d030169d622fe13415\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-33572130\" data-parent=\"#accordion-69d622fe13415\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            The application submission consists of 4 parts:\n<ol>\n \t<li><strong>Account holder* verification<\/strong><\/li>\n<\/ol>\nThe applicant has to verify their email address and telephone that will be used as credentials for the account access in the future; additionally, the applicant has to verify their identity by providing the scan\/photo of their passport\/ID original, scan\/photo of the original proof of address that should not be more than 3 months old (e.g., utility bill, bank statement, government-issued official correspondence) and selfie with passport\/ID document.\n\n(!) Please note that video verification will be requested as well within 3 months of the account opening date.\n\n(!) The onboarding review will be started only after successful identity verification. In case some of the steps were missed or the information provided was insufficient\/incorrect, the applicant will be notified additionally.\n\n<em>*The person submitting the application is considered an account holder and must be authorised by the company: for example, it can be a company director or another company representative \u2013 company UBO or an authorised accountant having Power of Attorney to maintain company account<\/em>\n<ol>\n \t<li><strong>Company details, type of business, details on the intended account use<\/strong>.<\/li>\n<\/ol>\nIn this section, the applicant describes their business model, planned activity, partners and other information related to the company\u2019s activity.\n<ol>\n \t<li><strong>Identity verification of other authorised individuals<\/strong>**<\/li>\n<\/ol>\nAll individuals who are ultimately entitled to exercise or control the exercise of 25% or more of the voting rights of the company, either directly or indirectly through their beneficial ownership of an underlying corporate shareholder, should be regarded as Principal Shareholders\/Beneficial Owners of the company.\nThese persons will receive an email invitation for online verification and will have to verify their identity by providing a scan\/photo of passport\/ID original, scan\/photo of the original proof of address that should not be more than 3 months old (e.g. utility bill, bank statement, government-issued official correspondence) and a selfie with passport\/ID document.\n\n<em>**All the persons authorised by the company must proceed with identity verification. These are all company directors or partners (for LP companies) and all company UBOs (holding at least 25% of company shares).<\/em>\n<ol>\n \t<li><strong>Company documents.<\/strong><\/li>\n<\/ol>\nAt this final stage the applicant will have to upload the following legal documents:\n<ul>\n \t<li>Certificate of Incorporation (or Formation);<\/li>\n \t<li>Extract from the Registry showing the particulars of company's directors and shareholders, and particulars of Company (reg. number, reg. address);<\/li>\n \t<li>Articles of Association<\/li>\n<\/ul>\n<em>For LP\/LLP:<\/em>\n<ul>\n \t<li>Certificate of Incorporation (or Formation);<\/li>\n \t<li>Partnership agreement;<\/li>\n \t<li>If partners are corporates, we additionally request COI, Certificate of Incumbency (showing particulars of Directors and Shareholders of Company);<\/li>\n \t<li>In case the shareholders are nominees, we request the Declaration of Trust\/Trust agreement\/Agreement of providing nominee services (between Nominee and a real UBO).<\/li>\n<\/ul>\nIn addition to above mentioned corporate documents we ask the following:\n<ul>\n \t<li>Account statements for the last six months + annual financial report (the most recent available). If the company is newly registered, we also ask to provide a bank account statement of the UBO for the last 6 months to see the source of funds or Tax declaration of UBO;<\/li>\n<\/ul>\n<ul>\n \t<li>UBO's CV or a link to their LinkedIn profile;<\/li>\n \t<li>Agreements (or other documents, e.g., invoices, etc.) with partners (suppliers\/clients)<\/li>\n \t<li>In some cases, we request proof of operational address (if different from registered address)<\/li>\n \t<li>For trade companies we may request transportation documents (CMR, bill of lading, airway bill, etc.)<\/li>\n<\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-33572130\">\n                        <a href=\"#collapse-ac3a83e69d622fe13415\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ac3a83e69d622fe13415\" aria-expanded=\"true\" aria-controls=\"Collapse-ac3a83e69d622fe13415\">\n                            \n                            <span class=\"ekit-accordion-title\">Accepted company jurisdictions?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ac3a83e69d622fe13415\" class=\"show collapse\" aria-labelledby=\"primaryHeading-3-33572130\" data-parent=\"#accordion-69d622fe13415\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We sincerely welcome any corporate clients registered across Britain, Europe and beyond.<\/p><p>Below you can see the full list of company jurisdictions currently accepted by AYABANK.<\/p><ul><li>Middle East Region<\/li><li>Europe<\/li><li>USA<\/li><li>Golf Countries<\/li><li>Asian Countries<\/li><\/ul><p>Please note there is some countries are restricted like Iran, ect..<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQs Home FAQs Frequently Asked Questions We have some specific questions witch can help you on our FAQ, also you can always contact us with your specific question and our customer support will reply to you within 24 hours. Contact Us Safeguarded with Leading Banks We hold your money with established Financial Institutions, so it\u2019s&hellip; <a class=\"more-link\" href=\"https:\/\/ayabank.us\/fr\/faqs\/\">Poursuivre la lecture <span class=\"screen-reader-text\">FAQs<\/span><\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-737","page","type-page","status-publish","hentry","entry"],"zion_builder_status":false,"_links":{"self":[{"href":"https:\/\/ayabank.us\/fr\/wp-json\/wp\/v2\/pages\/737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayabank.us\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ayabank.us\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ayabank.us\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ayabank.us\/fr\/wp-json\/wp\/v2\/comments?post=737"}],"version-history":[{"count":0,"href":"https:\/\/ayabank.us\/fr\/wp-json\/wp\/v2\/pages\/737\/revisions"}],"wp:attachment":[{"href":"https:\/\/ayabank.us\/fr\/wp-json\/wp\/v2\/media?parent=737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}